INDIAN POST OFFICE CUSTOMERCARE NUMBER

INDIAN POST OFFICE  CUSTOMER NO. 

Name of the Circle	Office Address	E-mail ID, Speed Post Customer Care Number and Fax Number
Andhra Pradesh	Dak Sadan, Abidas, Hyderabad – 500001.	cpmg_apr@indiapost.gov.in 040-23463636 (Tel), 24747282 (Fax)
Assam	4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001.	cpmg_asm@indiapost.gov.in 9435503177 (Tel), 2544838 (Fax)
Bihar	Patna GPO Complex, Patna – 800001.	cpmg_bhr@indiapost.gov.in Customer care centre/Complaints: 0612-2230082, 2220207 (Tel), 2225011 (Fax)
Chhattisgarh	Raipur – 492001.	cpmg_chh@indiapost.gov.in 0771-2233400 (Tel), 2233194 (Fax)
Delhi	Meghdoot Bhawan, Link Road, New Delhi – 110001.	cpmg_del@indiapost.gov.in 011-23620144 (Tel), 23627114 (Fax)
Gujarat	Khanpur, Ahmedabad – 380001.	cpmg_guj@indiapost.gov.in 079-25505424 (Tel), 25505275 (Fax)
Haryana	107, The Mall Road, Ambala Cant. – 133001.	cpmg_hry@indiapost.gov.in 0171-2603100 (Tel), 2603736 (Fax)
Himachal Pradesh	Kaithu, Shimla – 171009.	cpmg_hpr@indiapost.gov.in 0177-2629000 (Tel), 2620351 (Fax)
Jammu & Kashmir	GPO Complex, Residency Road, Srinagar – 190001.	cpmg_jnk@indiapost.gov.in Jammu: 0191-2542878 (Tel), 2561746 (Fax) Kashmir: 0194-2452528 (Tel), 2452036 (Fax)
Jharkhand	Doranda HO Complex, Ranchi – 834019.	cpmg_jha@indiapost.gov.in 0651-2482345 (Tel), 2480153 (Fax)
Karnataka	Beaulieu, Palace Road, Bengaluru – 560001.	cpmg_kar@indiapost.gov.in 080-22392523 (Tel), 22202607(Fax)
Kerala (For Kerala and Lakshadweep)	Thiruvananthapuram – 695033.	cpmg_ker@indiapost.gov.in 0471-2308300 (Tel), 2306500 (Fax)
Madhya Pradesh	Bhopal – 462012.	cpmg_mp@indiapost.gov.in 0755-2550838 (Tel), 2556547 (Fax)
Maharashtra (For Goa, Maharashtra and Dadra & Nagar Haveli)	Mumbai GPO Building, 2nd Floor, Mumbai – 400001.	cpmg_mah@indiapost.gov.in 1800 228 030 (Toll Free), 22620829 (Fax)
North East ( All North-Eastern States except Assam and Sikkim)	Shillong – 793001.	cpmg_ne@indiapost.gov.in 0364-2223800 (Tel), 2223034 (Fax)
Orissa	Bhubaneswar – 751001.	cpmg_ori@indiapost.gov.in 0674-2392000 (Tel), 2394790 (Fax)
Punjab (For Punjab and Chandigarh)	Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017.	cpmg_pun@indiapost.gov.in 0172-2706700 (Tel), 2721670 (Fax)
Rajasthan	Sardar Patel Marg, Jaipur – 302007.	cpmg_raj@indiapost.gov.in 0141-2372020 (Tel), 2366151 (Fax)
Tamil Nadu (For Tamil Nadu and Pondicherry)	Anna Road, Chennai – 600002.	cpmg_tn@indiapost.gov.in 044-28520367 (Tel), 285221199 (Fax)
Uttar Pradesh	4, Hazratganj, Lucknow – 226001.	cpmg_up@indiapost.gov.in 0522-2622000 (Tel), 2616855 (Fax)
Uttarakhand	Dehradun – 248001.	cpmg_utr@indiapost.gov.in 0135-2658396 (Tel), 2650065 (Fax)
West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)	Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012.	cpmg_wb@indiapost.gov.in 033-22120070 (Tel), 22120811 (Fax)

In case you are not satisfied with the Solution your Complaint, you can contact Public Grievance Officer of Postal Department, Delhi. The Division wise and Complaint Category wise Speed Post Customer Care Number (Contact Details) are given below_

Sl. No.	Nature of complaint	Designation and Address of the Officer	E-mail ID, Telephone No. and Fax Number
1.	Complaint on delayed delivery / non-delivery of Speed Post, Express Parcel, Business Parcel,  Logistics Post , Non payment of COD amount and any other complaint related to  premium products.	i) Public Grievance (PG) Division, Postal Directorate, New Delhi 110 001. ii) Dy. General Manager (BP) for EPP, LP, BP. iii) ADG (IM) for International Mail. iv) DDG (PG) for Registered Letter / Parcel.	PG Division 011-23036397, Director(PG) 011-23096151, 011-23036814 for (i) & (ii) in Column 3. i) Dy. General Manager (SP) 011-23096075 ii) Dy. General Manager (BP) 011-23096075 iii) ADG (IM) 011-23096112 iv) DDG (PG) 011-23096087
2.	Complaints concerning Savings Bank or Savings Certificates or claims relating thereto.	Deputy Director General (FS). Dak Bhavan, Sansad Marg, New Delhi— 110116.	ddgfs@indiapost.gov.in sbpgsection@gmail.com 011-23096089 (Tel),     23096089 (Fax)
3.	Complaints on non-delivery or delayed or wrong delivery of ordinary mail articles, delayed payment or non-payment of money order or Electronic Money Orders, non-delivery or delayed delivery or nonreceipt of acknowledgement of Registered articles, nondelivery or delayed delivery of Insured articles, Parcels, Packets, complaints on abstraction of contents of mails articles except articles mentioned under serial 1 ibid. Complaints on misbehavior by post office staff or any other complaint under miscellaneous category not covered under serial 1, 2, 4 and 5 of this table.	Deputy Director General (PG & QA), Dak Bhavan, Sansad Marg, New Delhi— 110116.	pgsectiondop@gmail.com 011-23096087 (Tel), 23353883(Fax)
4.	All type of complaints concerning Postal Life Insurance or Rural Postal Life Insurance.	Chief General Manager (PLI), PLI Directorate, Chanakya Puri, New Delhi—110021.	cgmplidte@gmail.com 011-24672461 (Tel), 26882838 (Fax)
5.	Pension matters of postal employees and matters relating to Gramin Dak Sevaks	Deputy Director General (Establishment), Dak Bhavan, Sansad Marg, New Delhi—110116.	011-23096098(Tel), 23096007(Fax)

The India Post also offers Speed Post Service at International Level. So if the customers have any complaint, query or problem regarding Speed Post, they can call the Speed Post Customer Care Number or Toll Free Number which are given as follows_

International Speed Post Customer Care Number for Gateway Centers

Name of City	Toll Free/ Customer Care Number	Office Speed Post Customer Care Number	Email Id
Delhi	1800 119888	011 – 23233325	spc.delhi@indiapost.gov.in
Mumbai	022 – 26156125	022 – 2615 6093	spc.mumbai@indiapost.gov.in
Chennai	044 – 22313282, 22313200, 22313201	044 – 22345508	nsh.chennai@indiapost.gov.in admn.spcc.chennai@gmail.com
Kolkata	033 – 2212 0476	033 – 2212 1160	spc.kolkata@indiapost.gov.in

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